Articles on: Online Course Queries - Introducing British Sign Language

Which payment methods do you accept for course enrolments?

You can pay for course enrolments by debit or credit card. Organisations can also choose to receive an invoice and pay by bank transfer.


All orders must be placed through our website. We cannot accept orders by email or over the phone.


Debit or credit card


Card payments are processed securely online.


Your payment is processed straight away and your enrolment dashboard will usually be available within a few minutes. This is the best option if you need to give learners access to the course promptly.


Invoice and bank transfer


Organisations can choose invoice as the payment method during checkout and then pay by bank transfer.


A VAT invoice containing our bank details and payment reference will be generated automatically when the order is placed.


Your enrolments will become available once the payment has reached our account and has been matched to the order. This will usually take a day or two, depending on how quickly your organisation processes the payment.


Please use the payment reference shown on the invoice. Payments sent without the correct reference may take longer to identify and process.


Purchase orders


If your organisation uses purchase orders, you can enter your purchase order number during checkout. It will then appear on the invoice we generate.


You must still place the order through our website before sending us a purchase order or any related correspondence.


Please include the British Sign order number shown on the invoice in any correspondence so that we can identify the order.



Invoices


A VAT invoice is generated automatically when you complete the checkout process, whichever payment method you choose.


Remittance advice


You do not need to send us remittance advice, as orders are processed automatically when the payment is received and matched to the correct reference.


If your organisation needs to send it, please email it to hello@british-sign.co.uk and include the British Sign order number.

Updated on: 03/08/2026

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