• How much does the course cost?

  Introducing British Sign Language is available on a Pay What You Can basis, from £5 per learner. The course’s regular price is £30, but you can choose the amount that is right for you. Everyone receives exactly the same course, two years’ access and certificate of completion, regardless of how much they pay. Suggested amounts £5 – Student or on a budget The minimum contribution. £15 – Supporter An amount above the minimum that helps keep the course running. **£30 – RePopular

• Can I use the course for my DofE Skills section?

  Yes. Introducing British Sign Language can be used for the three-month Skills section of a Bronze or Silver Duke of Edinburgh’s Award, subject to approval from your DofE Leader. You should speak to your DofE Leader before you begin. They must agree that the course is suitable for your programme and approve your choice of activity and Assessor. How it work You should study the course regularly for around one hour each week over at least three months. The course contains ten sections anPopular

• Do you offer BSL Level 1 or BSL Level 2 qualifications?

  The course that we provide is an introductory online course.  Our course covers some similar content to that of BSL Level 1 but this is not the same qualification. To find out about or enquire about BSL Level 1 or BSL Level 2 qualifications please visit: www.signature.org.ukPopular

• What should I do after completing the course? Do you offer higher-level courses?

  Introducing British Sign Language is designed to give you a solid introduction to BSL. By the end of the course, you should be able to understand and use a range of everyday signs, hold simple conversations and develop an understanding of how BSL works as a visual language. Do you offer Level 1 or advanced courses? No. We currently offer one online course: Introducing British Sign Language. It is intended as a foundation for anyone who is new to BSL. What should I do next? IfPopular

• How is the course delivered? What format is the course in?

  Our online course "Introducing British Sign Language" is a self-study course that is set out into 10 sections. Each section is made up of webpages of information and short video clips demonstrating the signs that you are learning. Assessments Each section ends with an assessment that involves watching short video clips and answering questions based on what you have seen. ToPopular

• How long does it take to complete the course?

  Our course contains 10 lesson.  We suggest that you take 1-2hrs for each lesson and study 1 lesson each week. Because this is an online course you can study at your own pace and if you wish to study more slowly or more quickly than this then you can do so.Some readers

• Is the course certified or an accredited qualification?

  Our online British Sign Language course is certified by CDP (https://cpduk.co.uk/directory/profile/british-sign-co-uk).  To obtain this certification we have been through a rigorous approval process. Please note that this course covers some of the same content to that of Signature's BSL Level 1 however this is not a Level 1 qualification and is not accredited by an awarding body as it is a low-cost introductory course.Few readers

• I’ve paid for my online course enrolment. What happens next?

  Thank you for your order. What happens next depends on how you paid and whether you’re buying the course for yourself or for somebody else. If you paid by card Card payments are normally processed within a few minutes. Once your payment has been accepted, we’ll email you a link to your enrolment dashboard. From there, you can manage your enrolment places and add learners. If you paid by bank transfer We’ll activate your order once we’ve received and processed your payment. As sooFew readers

• Do you offer gift vouchers for the online course?

  Yes. You can turn any unused course enrolment into a personalised gift voucher. The voucher is supplied as a PDF, which you can print or send by email. Buy an enrolment First, purchase a standard course enrolment here: https://www.british-sign.co.uk/enrol Once your payment has been processed, open your enrolment dashboard using the link sent to you by email. **CreateFew readers

• What's the difference between "Introducing British Sign Language" course and the "Beginner Deal" options?

  Beginner Deal The Beginner Deal gives full access to our online course (Introducing British Sign Language) and also includes our "Sign to Me" CD-ROM for a reduced price to purchasing them separately. The Beginner Deal includes the same course access as when enrolling on Introducing British Sign Language Online Course on its own. Introducing British Sign Language Online Course You can find out more about our online course on this page of our website: [https://www.british-sign.co.uk/learFew readers

• BSL vocabulary covered in "Introducing British Sign Language"

  Lesson 1 Letters A-Z Fingerspelling Numbers 1-10 Lesson 2 Numbers 11-100 Colour Black Blue Brown Gold Green Grey Orange Pink Purple Red Silver White Yellow Organisation Interpreter Charity Support Volunteer Help me Help you Lesson 3 Hello Bye How are you? I'm feeling good. I'm not feeling good. Please Thank you Nice to meet you Good Bad RigFew readers

• How do I earn and download my certificate?

  You will receive a certificate of completion after completing all ten sections of the course and achieving a score of at least 85% in each section assessment. You can retake any assessment as many times as needed. Once you have met the completion requirements, your certificate will be available from the bottom of the main course page. Open the certificate section and select the option to view or download it as a PDF. Your certificate includes a unique verification code, which can be used to coFew readers

• How do I change a learner’s name or email address?

  If you have entered a learner’s details incorrectly, or the enrolment has not yet been used, you can update the learner’s details yourself from your enrolment dashboard. Open your enrolment dashboard and find the learner you want to change. Select 'Release this place'. If the learner has not yet started the course, the enrolment place will become available again. You can then assign it to the correct person by entering their name and email address. This is useful if: you entered the wrFew readers

• Is the course suitable for children? Are there any age restrictions?

  There is no minimum age for taking Introducing British Sign Language. The course is primarily designed for teenagers and adults. It involves a fair amount of reading, independent study and online assessments, so we generally recommend it for learners aged around 14 or over. Learners under 14 Younger learners are welcome to take the course, but they may need support from a parent, carer, teacher or older family member. An adult may need to help them: read and understand some of the cFew readers

• My 2 year enrolment is about to expire - can I renew or extend it?

  Enrollments on our online course are valid for 2 years.  Once your 2 years has expired your account will become dormant for another year after which it will be deleted. Enrollments can be renewed for another year if required.  We will soon be making it possible to do this online but until then please email support@british-sign.co.uk for details.Few readers

• Face to face online or on-site training sessions

  The training that we provide comes in the format of our online course  - details of this can be found here: www.british-sign.co.uk/learn-online-british-sign-language-course/ We do not provide face to face online or on-site training sessions. To find someone who might be able to provide live webinar or on-site training you could try searching the internet for "Deaf centre" and the name of your town, or for "British SigFew readers

• Do I need a webcam for this course?

  You do not require a webcam to take this course. Our online course "Introducing British Sign Language" is a self-study course that is set out into 10 sections. Each section is made up of webpages of information and short video clips demonstrating the signs that you are learning.Few readers

• What content does the course cover?

  This course contains 10 lessons and covers: Fingerspelling Numbers Colours Deaf Awareness Introductions Family Relationships Descriptions Hobbies Time Money Days Months, & Seasons Food & Drink Emotions Relationships Animals Clothing Conversation The course contains specialist vocabulary for education, medical, retail, transportation and home seFew readers

• Which payment methods do you accept for course enrolments?

  You can pay for course enrolments by debit or credit card. Organisations can also choose to receive an invoice and pay by bank transfer. All orders must be placed through our website. We cannot accept orders by email or over the phone. Debit or credit card Card payments are processed securely online. Your payment is processed straight away and your enrolment dashboard will usually be available within a few minutes. This is the best option if you need to give learners access to the couFew readers

• Do you have resources for setting up a BSL club at my school?

  We have a few resources that you might find useful when for starting a BSL club in your school. A good place to start looking is on these pages: https://www.british-sign.co.uk/lesson-plan-dont-talk/ https://www.british-sign.co.uk/fingerspelling-alphabet-charts/ https://www.signlanguageforum.com/bsl/fingerspelling/fingerspelling-game/ https://www.british-sign.co.uk/what-is-british-sign-language/ https://www.british-sign.co.uk/print-a-word-in-fingerspelling/ https://www.signlanguagefFew readers

• How do I buy an online course enrolment?

  You can buy one or more enrolments through our website: https://www.british-sign.co.uk/enrol All orders must be placed online. We cannot accept orders by email or over the phone. Choose who will be learning Select whether you are enrolling: one learner multiple learners If you are buying for several people, enter the number of enrolments you need. Each learner will receive their own course login, progress record and certificate. Choose how much to pay Introducing BritishFew readers

• How to book a group of learners onto the online course. Can I book multiple people onto the course with the same order?

  Yes. You can buy one or more course enrolments in a single order. This is ideal for schools, businesses, charities, clubs and families, or anyone purchasing the course for a group of learners. Buying multiple enrolments Visit: https://www.british-sign.co.uk/enrol Choose how many enrolments you need before completing the checkout. You can pay by debit or credit card. Organisations can also choose invoice and pay by bank transfer. Once your payment has been processed, you’ll receive aFew readers

• How often can I retake the course assessments?

  You can retake each course assessment as many times as you need during your access period. There is no additional charge for retaking an assessment, and your highest score will be kept. Why are the correct answers not shown? Because the assessments can be attempted more than once, we do not show the correct answers after an unsuccessful attempt. You can return to the relevant course section, review the material and then try the assessment again.Few readers

• Can you translate a song, poem or story into BSL?

  This isn't a service that we offer.  We are not a translation service and provide only our online course and other online resources. You may wish to contact a BSL interpreter or tutor in your local area who may be able to assist with this: Where can I find a BSL interpreter? Find a BSL tutor. Remember that if you are translatFew readers

• How to change your online course password

  You can set your own password by using the "Change Password" button on the course login page: https://course.british-sign.co.uk/bsl-login/login.php Once you have submitted your username you will receive a link via email within 2 minutes (please check your junk / spam folder(s) if you can't see this in your main inbox). Please follow that link to a page where you can set your own password. Your link will be valid for 30 minutes. ![](httFew readers

• Is this online course compatible with my mobile device (phone, tablet, laptop)?

  Yes, our online course is compatible with all desktop, laptop, tablet, and mobile devices.  This includes Windows, Mac, Linux, iPhone, iPad, and Android. Any modern web browser can be used. If you are having difficulties accessing the course materials with your browser please email us on support@british-sign.co.uk - please provide us with the link generated on the page below so that we can see details of the browser that you are using: [https://www.whatsmybFew readers

• How do I verify that a certificate is genuine?

  When our online course certificates are issued they include a verification code on the bottom left. You can instantly verify the validity of a certificate by submitting the code from the certificate on this page: https://www.british-sign.co.uk/verify/Few readers

• Do you provide staff training for learning British Sign Language (BSL)?

  Yes, our online course is used by thousands of people around the UK as part of their staff training and continued professional development. If you are signing up a group or team then we can offer you a special group rate on the enrollment fee too.  You can find out more details on this page: https://www.british-sign.co.uk/learn-online-british-sign-language-course/ If you are looking for someone to provide on-site traiFew readers

• Can I enrol multiple people using the same email address?

  Yes. The same email address can be used for more than one learner. Each learner receives their own course account, with a unique username and password. Their progress, assessment results and certificate are recorded separately. Using a shared email address When adding learners through your enrolment dashboard, you can enter the same email address for several people. The login details for each learner will be sent to that address, so the person managing the inbox will need to make sureFew readers

• How to Monitor Learner Progress

  You can monitor the progress of any enrollments in your account using your Enrollment Dashboard page. This applies both to those who have ordered an individual enrollment as well as those who have ordered multiple enrollments. Your enrollment dashboard can be accessed by following the link that was emailed to the person who placed your order at the time of payment. As explained in your enrollment email; it is important to keep your enrollment dashboard link safe as you may require itFew readers

• My online course password isn't working.

  This happens if you are entering an incorrect username and/or password. USERNAME Please note that your course username is not your email address. It is possible to log-in using your email address instead of your username if you are the only person registered using your email address however it is best to use the course username that was emailed to you when you created your enrollment. PASSWORD Your password is case-sensitive - this means that if you must enter your password with uppercFew readers

• Videos not displaying correctly

  Very occasionally, when using Chrome on certain computer configurations, our videos may display incorrectly or not at all. You may wish to try a different browser (Edge, Firefox, or Safari), or try using the solution below. DISABLE VIDEO ACCELERATION IN CHROME - INSTRUCTIONAL VIDEO Disable Video AccelerationFew readers

• Can I use a Purchase Order (PO) to make payment for online course enrolments?

  Yes, this isn't a problem at all. During checkout you can select to pay using the methods below. An invoice is automatically generated when you complete the checkout process. Debit / credit card (instant access to the course) BACs (organisations only) Purchase order (organisations only) Cheque (organisations only) For further details about payment options please click here.Few readers

• Booking enrollments as an organisation. Generating an invoice and paying by Purchase Order, BACS, Cheque, or Card.

  Using our checkout system orders can be placed by individuals or organisations/groups. All orders must be placed via our website - we can't accept orders via email or telephone. To get started please use this link: https://www.british-sign.co.uk/shop/product/introducing-british-sign-language-enrolment-2020/ As you follow through the checkout system you can select to pay by Card, Purchase Order, BAFew readers

• I haven't received my enrollment email. What should I do?

  An email containing your enrollment dashboard link is automatically sent to you within 5 minutes of your order being placed.  Also, once you have created your enrollment, your login details are sent automatically within 5 minutes. If you cannot see these emails in your inbox then it is likely that either you have accidentally made a typo in your email address or the message has been redirected to your junk/spam folder. Check (and refresh) your junk/spam folder. Check that you have provFew readers

• Can I buy the course for somebody else?

  Yes. You can buy an enrolment for a friend, family member, colleague or anybody else. After placing your order, the enrolment place will appear in your enrolment dashboard. You can then either add the learner directly or turn the place into a gift voucher. Add the learner directly Choose this option if you know the learner’s name and email address. From your enrolment dashboard, select the option to add a learner and enter their details. Their course account will be created in their nFew readers

• How long does course access last, and is it a subscription?

  Your course enrolment is a one-off purchase. There are no monthly fees or automatic subscription payments. You will have access to the course for two years from the first time you log in. During that time, you can work through the course at your own pace, revisit any section and retake the assessments as many times as needed. When does the two-year period begin? The two-year access period begins when the learner first logs in to the course, rather than when the enrolment is purchased.Few readers

• Can I study this course from outside of the UK?

  Yes, we have no restrictions on who can study our online course. As long as you have an internet connection then you can sign up to our course no matter where you are in the world.Few readers

• I've forgotten my course username or password - what can I do?

  Forgotten Username If you have forgotten your course username then you can use the "Forgotten Username" link on the course login page. You will be asked to supply your registered email address so that a list of all usernames registered to that address can be sent to you. Forgotten Password If you have forgotten your password you can change it by clicking on the "Change Password" link on the course login page. You will be sent a password email link via email. The course login pFew readers

• How do I add more learners to an existing enrolment dashboard?

  You can buy additional enrolments at any time and add them to your existing enrolment dashboard. Buy more enrolments Visit: https://www.british-sign.co.uk/enrol Choose the number of additional enrolments you need and complete the checkout as usual. Use the same email address Enter the same purchaser email address that you used for your original order. Your new enrolments will then be added automatically to your existing dashboard. You do not need to create a new dashboard orFew readers

• Which email address will my enrollment details be sent from?

  Emails sent from us to confirm your order and to provide your course account details will be sent from this email address: course@learnbritishsignlanguage.co.uk To ensure that you receive emails sent from us please ensure that these email addresses are whitelisted on your system: course@learnbritishsignlanguage.co.uk support@british-sign.co.uk hello@british-sign.co.ukFew readers